This page explains what personal data 1xlite collects when you use the platform, how that data is used and protected, and what rights you have as a player based in the Philippines.
Last reviewed: June 2025. Applies to all registered and visiting users accessing 1xlite from the Philippines.
This Privacy Policy explains how 1xlite collects, uses, stores, and protects personal information provided by users who access the platform from the Philippines. It applies to all players who register an account, place bets, make deposits or withdrawals, contact support, or simply browse the 1xlite website from any device. By using the platform, you acknowledge that you have read and understood the practices described in this policy. We have written this document in plain Philippine English so that every player can clearly understand their rights and how their data is handled. If any part of this policy is unclear, our support team is available to help clarify before you proceed with registration.
1xlite is committed to handling your personal information responsibly and in accordance with applicable data protection principles relevant to the Philippine market. We collect only the information that is necessary to operate the platform safely, process your transactions in Philippine pesos, verify your identity where required, and provide you with a personalised and secure betting experience. We do not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. Any changes to this policy will be published on this page with an updated review date, and continued use of the platform after such changes constitutes your acceptance of the revised terms.
When you register on 1xlite, we collect basic account information including your full name, date of birth, residential address in the Philippines, mobile number, and email address. This information is required to create and verify your account, ensure you meet the minimum age requirement of 21 years, and enable us to communicate with you about your account activity. If you contact our support team, we may also retain records of that correspondence in order to handle your query effectively and improve the quality of our service over time. We collect only what is genuinely necessary — we do not ask for information that is not relevant to the safe operation of your account on the platform.
For payment processing, we collect transaction-related data such as your GCash or Maya account reference, InstaPay or PESONet transaction identifiers, deposit amounts, withdrawal requests, and account balance history. This financial data is retained for regulatory compliance and to allow you to review your transaction history at any time through your account dashboard. We do not store full card numbers or complete e-wallet credentials — payment authentication takes place through the respective payment provider's own secure environment, and only confirmation references are logged on the 1xlite side. This separation of payment credentials from account data is an important layer of protection for every Filipino player using the platform.
We also collect technical and behavioural data automatically when you use the platform, including your device type, browser version, IP address, pages visited, betting activity, session duration, and any error logs generated during your session. This data helps us maintain platform stability, detect unusual activity that may indicate fraud or account compromise, and improve the mobile experience for players accessing 1xlite from Android or iOS devices. None of this automatically collected data is used to build individual marketing profiles or sold to advertising networks. It is used solely for platform security, performance optimisation, and responsible gaming monitoring purposes.
The primary purpose for which 1xlite uses your personal data is to operate your account and deliver the services you have signed up for — including sports betting markets, casino-style games, PHP deposits and withdrawals, and customer support. Your contact details are used to send account-related notifications such as deposit confirmations, withdrawal updates, security alerts, and responsible gaming reminders. We may also use your email address or mobile number to inform you about platform updates or changes to these terms, but we do not send unsolicited promotional messages without your prior consent. If you choose to opt in to promotional communications during registration or in your account settings, you can opt out again at any time through the same settings panel.
Your betting and transaction history is used internally for fraud detection, account security reviews, and responsible gaming assessments. If our monitoring systems detect patterns that suggest a player may be experiencing gambling-related difficulties — such as rapid increases in deposit frequency or bet sizes — the responsible gaming team may reach out proactively. This is part of our commitment to player welfare and is not a punitive measure. All such assessments are handled confidentially and in accordance with the responsible gaming guidelines published on the Responsible Gaming page.
Where required by Philippine law or by the conditions of our operating licence, 1xlite may share certain account and transaction data with relevant regulatory authorities or law enforcement agencies. This includes situations involving suspected money laundering, fraud investigations, or court orders requiring disclosure. Such disclosures are made only to the extent required by law and are not routine sharing of player data. Outside of these legal obligations, your personal data remains within the 1xlite platform environment and is not disclosed to any third party without your explicit consent, except for the payment processors and identity verification service providers that are essential to the operation of the platform.
Yes, 1xlite uses cookies and similar tracking technologies to support the functionality of the platform and improve your experience as a Filipino player. Cookies are small data files stored on your device by your browser when you visit the 1xlite website. They allow the platform to remember your session state, keep you logged in during an active session, store your language and display preferences, and maintain the contents of your betting slip between page loads. Without these functional cookies, core features of the platform — including the login session and bet placement flow — would not work correctly on mobile browsers commonly used in the Philippines such as Chrome for Android and Safari for iOS.
In addition to functional cookies, 1xlite uses analytical cookies that collect anonymised data about how players navigate the platform. This helps our development team understand which pages and features are used most frequently, where players encounter friction or errors, and how the mobile experience can be improved for users on Philippine mobile networks. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. You can manage cookie preferences through your browser settings at any time, though disabling functional cookies may affect how the platform behaves on your device. For more information on specific cookies used and their retention periods, please contact our support team.
As a player using 1xlite from the Philippines, you have the right to request access to the personal data that we hold about you. This includes your account registration details, transaction history, and any records of correspondence with our support team. To make a data access request, please contact us using the email address provided in the footer of this page. We will respond to your request within a reasonable timeframe and provide the information in a clear and accessible format. There is no charge for making a data access request, and we will not use your request as grounds to restrict or close your account.
You also have the right to request correction of any personal data that is inaccurate or out of date. For example, if you have changed your registered mobile number, moved to a new address within the Philippines, or noticed an error in your account details, you can update certain information directly through your account settings panel or by contacting support. Keeping your contact details current is important not only for account security but also to ensure that withdrawal confirmations and responsible gaming communications reach you reliably. We will process correction requests promptly and confirm once the update has been applied to your account.
In certain circumstances, you may also request the deletion of your personal data — for example, if you choose to close your 1xlite account and no longer wish to use the platform. However, please be aware that some data may need to be retained for a period after account closure in order to comply with applicable legal and regulatory obligations, including anti-money laundering record-keeping requirements. Where data must be retained for legal reasons, we will explain this clearly in response to your deletion request. For all data rights enquiries, the most efficient route is to contact our support team directly with your registered email address so that we can verify your identity before processing the request.
1xlite implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the 1xlite platform is encrypted using TLS (Transport Layer Security), which is the same encryption standard used by banks and payment processors operating in the Philippines. Account passwords are stored using secure hashing methods and are never stored or transmitted in plain text. Access to player data within the 1xlite organisation is restricted on a need-to-know basis, and all staff who handle personal data are subject to confidentiality obligations.
Despite these measures, no online platform can guarantee absolute security against all possible threats. We encourage every player to take an active role in protecting their own account by using a strong and unique password, enabling any available two-factor verification, and logging out of their account when using a shared device. If you believe that your account has been accessed without your authorisation, please notify 1xlite immediately so that we can investigate and take appropriate protective action. You can find guidance on securing your account in the FAQ section, and our support team is available to assist with any security concern you may have as a Philippine player using the platform.
Straightforward answers to what Philippine players most often ask about how their information is handled.
No. 1xlite does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used exclusively to operate your account, process PHP transactions, maintain platform security, and comply with applicable legal requirements. The only external parties who may receive limited data are payment processors such as GCash and Maya, and identity verification providers — and these are strictly limited to the data they need to perform their specific functions. Your data is never shared with advertising networks or data brokers.
When you close your 1xlite account, we will retain certain records for the period required by applicable legal and regulatory obligations — this typically includes transaction records and identity verification data that must be kept for anti-money laundering compliance purposes. Data that is not subject to these legal retention requirements will be deleted or anonymised within a reasonable period after your account closure is confirmed. If you would like specific information about the data retained after your account is closed, please contact our support team with your registered email address and we will provide a clear explanation.
Yes, you have the right to request access to all personal data that 1xlite holds about your account. To submit a data access request, contact our support team using the email address listed in the footer of this page, sending your request from your registered email address so we can verify your identity. We will acknowledge your request promptly and aim to provide the requested information in a clear and structured format within a reasonable timeframe. There is no fee for making this request, and it will not affect the status of your account in any way.
When material changes are made to this Privacy Policy, 1xlite will update the review date shown at the top of this page and, where the changes significantly affect your rights, will make reasonable efforts to notify registered players via in-platform notification or through your registered email address. However, it remains your responsibility to check this page periodically to stay informed of the current policy. Continued use of the 1xlite platform after any updated version of this policy is published constitutes your acceptance of the revised terms. If you have questions about any change, our support team is happy to explain what has been updated and why.
We take your privacy seriously and are committed to keeping your personal information secure at every step. If you are ready to start playing on a platform that puts Filipino players first, create your free account in minutes. Have more questions about how your data is handled? Our FAQ has all the answers.